Your company’s power core origin, function and impact will determine if you can make customers the priority of your business, and the scale of the challenge.
There are six common power cores which impact how things go inside the corporate structure. You’ll likely find one of them to be the dominant factor in decision making and direction in your company. You may also see another in a supporting second place of strength. Here are the six power cores that I’ve found to have the greatest impact on driving customer profitability inside the corporate machine and across the silos.
