We now live in a world where our customers have a megaphone. It’s not about what we as companies say we are, but rather, it’s about what our employees and customers say we are. So what does that mean for us as experience leaders?
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January 13, 2020
Build One Version of the Truth
Are your employees thriving? Do we make our customers feel respected and honored? Do we enable them to achieve their goals? Do acts of leadership bravery stand out? Take the quiz to build one version of the truth for your leadership team.
December 16, 2019
Do You Have a Strategy to Elevate Your Company for Decades to Come?
Do you have a vision of how your company will be viewed 20 years or more from now? Here are my three steps to guide you through long-term planning for success.
December 12, 2019
Leadership Bravery: Earn Your Legacy by Bravely Choosing How You Will … and Will Not Grow
There is real clarity with these leaders who practice Leadership Bravery. These leaders are so clear about how they will show up in the marketplace, and about how they won’t ever want to be defined as people, as individuals, and as a company. Learn more in this post.
Clarity for how you improve lives, and your leadership behaviors and actions are what will fuse people to you. They will define how you will be remembered…How you earn admiration…and how you grow. In a marketplace that values congruence of heart (what you know is right) and habit (how you act)…the memory of how you help others achieve their goals, and who you are as people becomes the greatest currency of your brand. Let’s find yours.