Matt Baer—Chief Digital and Customer Officer at the longstanding, iconic retailer Macy’s—shares key insights on the importance of getting the fundamental customer experience right before anything else.
— INC. Magazine —
#1 on the list:
9 Binge-Worthy Marketing Podcasts
The One Customer Experience Podcast You Can’t Afford To Miss!
“Real world, straight talk, and realistic ideas from
Customer Experience Leaders around the world.”
– Jeanne Bliss