The Difference between the “Everyday” Company and the “Beloved” Company

Clarity of purpose means having a definition of what experience your will deliver. The “Everyday” company sells cups. The “Beloved” company supports parenthood. Beloved companies take the time to be clear about what their unique promise is for their customers’ lives.

Do you have clarity of purpose for the reason you intersect in your customers’ lives?

 

Written by Jeanne Bliss under on February 18, 2014 2 Comments

2 comments to " The Difference between the “Everyday” Company and the “Beloved” Company "

  • Reply
    Andrew Freedman
    March 20, 2014 AT 4:58AM

    Love this simple and powerful post.

    Past having the clarity of purpose, also critical to have a fully aligned, equipped and accountable organization who brings this purpose to life in everything they do – every action, every interaction – with other employees, customers and prospective customers.

    • Reply
      jeanne
      March 20, 2014 AT 6:49AM

      Hi Andrew,
      What I’ve found is that we need to then quickly connect this clarity to the customer journey and translate it to very real operational and hiring decisions. That makes it tangible for people….

      So glad to hear from you!
      J

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