Ever heard of a “zettabyte?”
What would you like to learn about? Choose from these categories:
- Align Around Experience
- CCO Role
- Customer Listening Path
- Customers as Assets
- Experience Reliability & Innovation
- Guest Posts
- One-Company Leadership
A podcast to discuss where, and how, United moves on from their incident.
This is a stakeholder issue more than a “Oh wow United is a mess” issue.
Guest Post by Mary Walton, author at SimpleGrad – Education and Writing Tips E-Commerce site’s leadership often focuses on end […]
Anne Herman has a little over 2,000 people in her headcount space, across four continents. How does she manage that?
CX is starting to mean big money for people.
One of the original developers of Net Promoter Score joins the podcast.