Work With Me

I Help Companies Build Their Customer-Driven Growth Engine.

“Jeanne's coaching gave me a clear path for success in this role. Within a month of our engagement, I had a clear roadmap for my role and leadership team colleagues working with me to build out her 5-competencies.”
Michele English, Chief Customer Officer, Columbus Communications

Coaching, Not Consulting

We’ve all been through large consulting engagements. Your work with me will not be one of them. Everything we do together is focused on putting you and your C-Suite on the path to take this work over yourselves. To own it. To show up as a united leadership team guiding your business decisions and operations to earn the right to customer-driven growth. To that end:

  • We will engage in defined sprints of work with service fees and options you select.
  • We will customize your plan into achievable actions.
  • I will transfer the skills to you so you can sustain the work.

Jeanne Bliss on Teaching You to Fish

“I prepare my clients to leave me. I teach them to fish–so they know how to lead for customer–driven growth."”
Jeanne Bliss

Through coaching, I help my clients build their customer-driven growth engine that they can sustain and lead. Here are the challenges we help clients solve:

The 5 Competency Framework

We customize the 5 competencies for your business.

Establish the Chief Customer Officer Role

We help you ensure success by putting the right person in the role.

Coach to Chief Customer Officers

We coach your CCO to architect the customer-driven growth engine.

Uniting the C-Suite

We unite your leaders in earning customer-driven growth.

Customer Experience

We teach you how to conduct Transformational customer journey mapping.

Employee Experience

We Lead You to Transform Employee Experiences…to Earn the Right to Growth

Coaching Roadmap

We coach the CCO and the C-Suite to lead customer experience transformation.