How Has CX Evolved and How Should it Impact Your Company's Growth and Leadership?
August 3, 2018

How Has CX Evolved and How Should it Impact Your Company’s Growth and Leadership? [PODCAST]

Join a lively discussion about the evolution of both customer experience as a holistic experience and of the CXO and CCO roles over the past few decades with New York Times best-selling author Rob Markey. Additionally, I share 7 CX insights from this conversation that you can apply to your organization.