Get started! Read the first chapter of “I Love You More Than My Dog – Five Decisions that Drive Extreme Customer Loyalty in Good Times and Bad” by Jeanne Bliss.
What business couldn’t benefit from greater customer loyalty especially in these times? Want to get away from customers who are driven solely on price? (Who doesn’t.)
Focus on the decisions you make in your business and you’ll be able to faciliate even great customer loyalty. Customers are the engine that grow your business – and it’s time to invest in your best asset – customers. This book offers practical ideas and tons of case studies to see how it’s done today.
Is Your Company Beloved? Go to customerbliss.com to answer a 10 question diagnostic.