“Experience” is, in its purest form…Leadership BRAVERY.
It is Leadership Bravery in making choices that enable our people to rise. It is clearly knowing and living our values as a differentiated way to grow profitably. It is leaders who model behaviors honoring customers and employees – that everyone can model across our entire organization. And it is honoring customers’ lives in how we enable them to achieve their goals, make them feel honored and respected, and in the end…earn their admiration for how we conduct ourselves in business, and for the kind of people we are.