Info for Meeting Planners

It is my pleasure to work with you to customize the content for your audience and meeting goal. The speaking page includes keynote and workshop topics we use as a starting point to craft the presentation for your event. Below are resources to assist you in planning your event.

Please contact me by email or by phone at 425-444-7654 so we can work together to create a memorable experience for your audience.

Jeanne Bliss Short Bio for Introduction and Collateral Material

Jeanne Bliss pioneered the role of the Chief Customer Officer, holding the first ever CCO role for over 20 years at Lands’ End, Microsoft, Coldwell Banker and Allstate Corporations. Reporting to each company’s CEO, she moved the customer to the strategic agenda, creating transformational changes to each brands’ customer experience. She has driven achievement of 95 percent loyalty rates, improving customer experiences across 50,000-person organizations. She is now the President of CustomerBliss, where she guides the C-Suite and Chief Customer Officers around the world on earning business growth by improving customers’ lives. Her clients include: AAA, Johnson & Johnson, Brooks Brothers, Bombardier Aerospace, and Kaiser Permanente. She is a sought after speaker and thought-leader, the author of three best-selling books, and co-founder of the Customer Experience Professionals Association.

Downloadable Photos

Click image for hi-rez file

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The First Chapter of Jeanne’s Books for Your Marketing and Your Audience

Chapter One: I Love You More than My Dog: Five Decisions that Drive Extreme Customer Loyalty in Good Times and Bad
Chapter One: Chief Customer Officer 2.0: How to Build Your Customer Driven

Downloads

Speaking Overview >> Click to Download
Keynote Clients >> Click to Download