Customer Bliss - Your Crusade for Customers Begins Now
Jean Bliss - Customer Experience

Press Materials
Ten Ways to Make Your Customers Love—No,
Really
Love—You
The Chief Customer Officer Conundrum: Do You Need One to Drive Your Customer Effort
Six Things to Look for in a Chief Customer Officer
Customers in Captivity

 

Press Room

Jeanne Bliss in the News

Welcome to our press room. Whether you're an editor looking for a story or an executive hoping to move beyond lip service on "the customer thing," you've come to the right place. To the left you'll find our press releases and tipsheets as well as articles from various publications that have featured our insights and advice.

The Book

COLLOQUY says Go Buy This Book!
Read the review here

Jeanne's book is a featured book and a recommended read for ecustomerserviceworld.com - the worlds most frequented customer service website

Chief Customer Officer is now summarized for marketers worldwide on marketingprofs.com - View the summary here.

Where in the World is Jeanne Bliss

Jeanne’s article in CHIEF EXECUTIVE magazine.
read the article.

Jeanne Bliss to keynote at the COLLOQUY Loyalty Marketing Summit in August, 2006.
view the entire story.

Jeanne tapped by the Customer Service Institute of Australia to lead Chief Customer Officer Boot Camps across the Country: view the cover story of Jeanne.

Jeanne Bliss takes front page in Sales and Service Excellence: view the cover story.
courtesy of www.eep.com.