Webinars and Podcasts

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(Some of my “bag of groceries”)

flatgroceries-1As I mentioned on the CCO Coaching page, I’m 100% Italian, and grew up with two very Italian grandmas, both of whom I don’t think ever sat down with us at the dinner table. They hovered behind everyone’s chairs with plates of food, never wanting anyone to go away hungry. That behavior continued at the front door, where they wouldn’t let us ever walk away without a bag full of groceries.

When you connect with me, you’ll always get my version of that bag of groceries…extra service, extra information, extending time and calls when you need it. Your work is my work. What you sweat over, I sweat over. I’ve walked in your shoes and I know what this work and journey means to you. And I’ll be there with you every step of the way.

Here are the most recent tools I’ve assembled for you. My treat. I’ll keep on adding more as they are developed. As always contact me to let me know how I can help.

— Jeanne

INTERVIEWS, PODCASTS, WEBINARS

In the coming months, Jeanne will be holding podcasts with CCO’s around the world. Over 40 CCO’s contributed to Chief Customer Officer 2.0, and they will be the stars of these podcasts, and the list will continue to grow! We will also be posting links to the many webinars Jeanne’s contributes to.

IF YOU ARE A CUSTOMER EXPERIENCE EXECUTIVE, JEANNE WOULD LOVE TO INTERVIEW YOU!

Please contact Jeanne for more information.

CX Webinar on Chief Customer Officer 2.0/The Five Competencies

Webinar with ZenDesk on I Love You More than My Dog

Actionable Book Interviews Jeanne On I Love You More than My Dog